Agile Web Business Analyst
Description
The Agile Web Business Analyst works as part of the Digital delivery team to facilitate clear and open communication between business stakeholders, developers, end-users, QA, UI/UX designers, digital web analysts and the product owner.
This role will contribute towards the optimizations, enhancements and future development of B2C web properties during each Sprint cycle.
This team member will provide strategic recommendations and map business requirements and solutions ensuring the digital pod meets scheduled updates and goals.
Business oriented, thinking continuously about what can be done to improve not only the web properties but evolving the delivery process.
Job Responsibilities
- Collect, analyze and document business requirements and transfer knowledge to the development team through effective user stories with acceptance criteria and story points
- Groom the project backlogs with the required business value and build a quarterly sprint roadmap
- Support the product owner (PO) with decision making by deep-diving on problems and providing options on ways to progress the web product evolution
- Working closely with the product owner for optimization opportunities to the web properties to increase user engagement and conversion.
- Work with UI/UX team members to obtain solutions for best user-experience
- Assist the PO with managing and maintaining the collective projects and enhancements around existing platforms including A/B testing and website content publishing
- Monitoring sprint progress, tracking action items, researching and resolving issues, escalating issues to appropriate team members
- Work cross functionally with IT, Operations, Merchandising, Marketing, Analytics, UX/UI, Vendor support groups, POS team, end-users and Business Owners
- Evaluate incoming customer feedback and working with the team to triage accordingly
- Participate and/or facilitate in relevant agile ceremonies:
Backlog Refinement, Daily Stand-up, Release Planning, Showcases / Sprint Review, Retrospective
Qualifications
- 3
years of experience working as an agile business analyst supporting ecommerce site(s). - Proficient in JIRA
- Confluence experience recommended
- Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
- Demonstrated ability to work effectively independently and as part of a team, including taking initiative, providing regular updates on your work, seeking and providing support as required
- Demonstrated functional and conceptual understanding of technical matters, as well as the proven ability to quickly learn new technical applications
- Demonstrated ability in creatively solve problems and try new approaches to achieve business goals, leveraging a strong analytical mindset
- Proficient with MS Office
Benefits
- Competitive compensation
- Tuition reimbursement
- 401k plan with a company match.
Immediate 100% vesting - Comprehensive benefits including medical, dental and vision
- Company paid short term disability and employer subsidized long term disability
- Company paid life insurance
- Generous paid vacation and paid time off
- Purchase discount program
- Employee assistance program
- Flexible spending account
- Discounted tire and automotive services
- And more!
TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.
Company Overview
For over 60 years, TBC Corporation (TBC), one of North America s largest marketers of automotive replacement tires, has been a tire company ahead of the curve.
Through worldwide operations spanning wholesale, retail, and franchise, TBC also provides automotive maintenance and repair services with best-in-class brands.
TBC meets the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB , Tire Kingdom , Big O Tires and Midas .
TBC serves wholesale customers in the United States, Canada, Latin America, Mexico and the Middle East through NTW, TBC Brands, TBC Dealer Group, TBC International and TBC de Mexico.
Estimated Salary: $20 to $28 per hour based on qualifications.
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